
COMPTIA A+ IN IT
COMPTIA A+ CERTIFIED PROFESSIONALS ARE PROVEN PROBLEM SOLVERS. THEY SUPPORT TODAY’S CORE TECHNOLOGIES FROM SECURITY TO CLOUD TO DATA MANAGEMENT AND MORE. COMPTIA A+ IS THE INDUSTRY STANDARD FOR LAUNCHING IT CAREERS INTO TODAY’S DIGITAL WORLD.
- THE ONLY CREDENTIAL WITH PERFORMANCE-BASED ITEMS TO PROVE PROS CAN THINK ON THEIR FEET TO PERFORM CRITICAL IT SUPPORT TASKS IN THE MOMENT
- TRUSTED BY EMPLOYERS AROUND THE WORLD TO IDENTIFY THE GO-TO PERSON IN END POINT MANAGEMENT & TECHNICAL SUPPORT ROLES
- REGULARLY RE-INVENTED BY IT EXPERTS TO ENSURE THAT IT VALIDATES CORE SKILLS AND ABILITIES DEMANDED IN THE WORKPLACE
COURSE SPECIFICATION
QUALIFICATION STRUCTURE
THE COMPTIA A+ CORE SERIES REQUIRES CANDIDATES TO PASS TWO EXAMS: CORE 1 (220-1001) AND CORE 2 (220-1002) COVERING THE FOLLOWING NEW CONTENT:
- DEMONSTRATE BASELINE SECURITY SKILLS FOR IT SUPPORT PROFESSIONALS
- CONFIGURE DEVICE OPERATING SYSTEMS, INCLUDING WINDOWS, MAC, LINUX, CHROME OS, ANDROID AND IOS AND ADMINISTER CLIENT-BASED AS WELL AS CLOUD-BASED (SAAS) SOFTWARE
- TROUBLESHOOT AND PROBLEM SOLVE CORE SERVICE AND SUPPORT CHALLENGES WHILE APPLYING BEST PRACTICES FOR DOCUMENTATION, CHANGE MANAGEMENT, AND SCRIPTING
- SUPPORT BASIC IT INFRASTRUCTURE AND NETWORKING
- CONFIGURE AND SUPPORT PC, MOBILE AND IOT DEVICE HARDWARE
- IMPLEMENT BASIC DATA BACKUP AND RECOVERY METHODS AND APPLY DATA STORAGE AND MANAGEMENT BEST PRACTICES
SKILLS VALIDATE WITH COMPTIA A+
HARDWARE
IDENTIFYING, USING, AND CONNECTING HARDWARE COMPONENTS AND DEVICES
OPERATING SYSTEMS
INSTALL AND SUPPORT WINDOWS OS INCLUDING COMMAND LINE & CLIENT SUPPORT. UNDERSTAND MAC OS, LINUX AND MOBILE OS
SOFTWARE TROUBLESHOOTING
TROUBLESHOOT PC AND MOBILE DEVICE ISSUES INCLUDING APPLICATION SECURITY SUPPORT
NETWORKING
EXPLAIN TYPES OF NETWORKS AND CONNECTIONS INCLUDING TCP/IP, WIFI AND SOHO
HARDWARE & NETWORK TROUBLESHOOTING
TROUBLESHOOT DEVICE AND NETWORK ISSUES
SECURITY
IDENTIFY AND PROTECT AGAINST SECURITY VULNERABILITIES FOR DEVICES AND THEIR NETWORK CONNECTIONS
MOBILE DEVICES
INSTALL & CONFIGURE LAPTOPS AND OTHER MOBILE DEVICES
VIRTUALIZATION & CLOUD COMPUTING
COMPARE & CONTRAST CLOUD COMPUTING CONCEPTS &SET UP CLIENT-SIDE VIRTUALIZATION
OPERATIONAL PROCEDURES
FOLLOW BEST PRACTICES FOR SAFETY, ENVIRONMENTAL IMPACTS, AND COMMUNICATION AND PROFESSIONALISM
JOBS THAT USE A+
- SERVICE DESK ANALYST
- DATA SUPPORT TECHNICIAN
- HELP DESK TECH
- DESKTOP SUPPORT ADMINISTRATOR
- TECHNICAL SUPPORT SPECIALIST
- END USER COMPUTING TECHNICIAN
- FIELD SERVICE TECHNICIAN
- HELP DESK TECHNICIAN
- ASSOCIATE NETWORK ENGINEER
- SYSTEM SUPPORT SPECIALIST
ENTRY CRITERIA
- COMPTIA A+ 220-1001 (CORE 1) AND 220-1002 (CORE 2)
- CANDIDATES MUST COMPLETE BOTH 1001 AND 1002 TO EARN CERTIFICATION. EXAMS CANNOT BE COMBINED ACROSS THE SERIES.
EXAM DETAILS
- COMPTIA A+ 220-1001 COVERS MOBILE DEVICES, NETWORKING TECHNOLOGY, HARDWARE, VIRTUALIZATION AND CLOUD COMPUTING AND NETWORK TROUBLESHOOTING.
- COMPTIA A+ 220-1002 COVERS INSTALLING AND CONFIGURING OPERATING SYSTEMS, EXPANDED SECURITY, SOFTWARE TROUBLESHOOTING AND OPERATIONAL PROCEDURES.
- NUMBER OF QUESTIONS : MAXIMUM OF 90 QUESTIONS PER EXAM
- TYPE OF QUESTIONS : MULTIPLE CHOICE QUESTIONS (SINGLE AND MULTIPLE RESPONSE), DRAG AND DROPS AND PERFORMANCE-BASED
- LENGTH OF TEST : 90 MINUTES PER EXAM
- PASSING SCORE :
220-1001: 675 (ON A SCALE OF 100-900)
220-1002: 700 (ON A SCALE OF 100-900)
- RECOMMENDED EXPERIENCE: 9 TO 12 MONTHS HANDS-ON EXPERIENCE IN THE LAB OR FIELD
- LANGUAGES: ENGLISH AT LAUNCH. GERMAN, JAPANESE, PORTUGUESE, THAI AND SPANISH
COURSE FEES for 60 CREDITS
£1150
COURSE FEES for 120 CREDITS
£1450